AUSCO, INC. - LOVERâ€™S CARE ROYALTY REWARDS PROGRAM TERMS AND CONDITIONS
Ausco, Inc. - Loverâ€™s Care Royalty Rewards program (the "Program") is a loyalty rewards program offered by Ausco, Inc. ("Ausco," "we" or "us") to Eligible Participants (defined below) to recognize and reward our fiercely loyal Auscoâ€™s and/or Loverscare.comâ€™s guests. The Program allows Eligible Participants who have registered for the Program to collect rewards, credits, and other benefits of being a Program member ("Royalty"), including, but not limited to, items (collectively, "Rewards"). We offer the Program at participating Auscoâ€™s websites in the United States. By participating in this Program, you are signifying that: (i) you have read, accept and agree to be legally bound by these terms and conditions (the "Rules") and (ii) you agree that Ausco and its subsidiaries and affiliates may send you Program-related e-mails with information about your participation in the Program. If you do not wish to receive e-mails you can unsubscribe at any time but this will also cancel your participation in the Program.
The Program is open to individuals who: (a) are a legal resident of the United States, (b) are over the legal age of majority in their state, province or territory of residence at the time they register for the Program, (c) have a postal address that the United States Postal Service, (d) have an active e-mail address, and (e) have an active telephone number (land line or mobile). For greater certainty, only individuals may register for the Program. No corporations, partnerships, limited liability companies, trusts, or other legal entities (with the exception of individuals) may register for the Program. Any individual who is eligible to participate in this Program in accordance with these criteria (as determined by Ausco in its sole and absolute discretion) will hereinafter be referred to as "Eligible Participant(s)", "you", "your".
Each Eligible Participant is subject to verification at any time. Ausco reserves the right, in its sole and absolute discretion, to require proof of identity and/or eligibility (in a form acceptable to Ausco, including, without limitation, government issued photo identification) to participate in this Program. Failure of an Eligible Participant to provide such proof to the satisfaction of Ausco in a timely manner may result in disqualification from the Program.
If you do not meet the eligibility criteria of this Program you may not participate in the Program. Ausco reserves the right to immediately and without notice cancel all, rewards, credits, and other benefits of being a Ausco Program member (collectively, "Rewards") and delete the account of any ineligible person found participating in the Program.
To register for the Program, an Eligible Participant (i) may go to loverscare.com/activate (the "Website"). You must visit the Website to register your Program Card with your active email address and follow the prompts to complete and submit your registration (the "Registration"). All required information must be completed including, first and last name, address, telephone number and certain demographic information. Upon completing your Registration in accordance with these Rules and instructions on the Website, you will be given an account on the Website ("Account"). You must complete the Registration and activate a new virtual Loverâ€™s Care royalty card before you can earn or redeem any Rewards. Please be patient: It may take our computer system up to 24 hours following Registration to recognize that you have a Reward that you may redeem.
The Registration process is simple:
Step 1: Go to loverscare.com/activate and click the "Register Here" link.
Step 2: Enter your information including your email address that you want to use for your AUSCO, INC. - LOVERâ€™S CARE ROYALTY Program login.
Step 3: You will receive a Successful Activation message right after your regirster. Click log in
Step 4: After you logged in. Click â€śMy Accountâ€ť on the top of the website to view your account info. Click â€śGET NEW ONE HEREâ€ť, our website will generate, activate, and associate your new virtual card with your account.
We will use your contact information to keep in touch with you. If your contact information changes, or if you wish to change your contact information, please log onto loverscare.com and update your contact information or preferences. Your enrollment information will be made available to you in your Account.
There is a limit of one Registration per Eligible Participant permitted. If it is discovered that any Eligible Participant (or, an individual purporting to be an Eligible Participant) has attempted to: (i) obtain more than one Registration; and/or (ii) use or attempt to use multiple names, identities and/or more than one e-mail address to complete a Registration, then, in the sole and absolute discretion of Ausco, you may be disqualified from participating in the Program and we may cancel your Account, de-activate all of the Ausco Program Cards you have registered, and cancel all Accounts you have created. Further, Ausco may refuse to allow you to re-register in the Program.
An Eligible Participant's Registration will be blocked from registering in the Program, or we may cancel your Account, if, in the sole and absolute discretion of Ausco, any information you provide us is not truthful, accurate and complete. Use, or any attempted use, of multiple names, identities, e-mail addresses and/or any automated, macro, script, robotic or other systems(s) or program(s) to register for or otherwise participate in or disrupt this Program is strictly prohibited and is grounds for disqualification. Ausco is not responsible for late, lost, misdirected, delayed, incomplete or incompatible Registrations (all of which are void). Ausco reserves the right, in our sole and absolute discretion, to refuse issuance or revoke an Account to any individual that does not follow the required registration procedures as set out in these Rules, or for any other reason or no reason.
We do not anticipate having to limit the number of people that we will allow to register for the Program, but we reserve the right to do so.
We do not charge you a fee to register in the Program or to remain a member of the Program.
KEEPING IN TOUCH WITH YOU
As a part of the Program, Ausco might call you with or send to you informational and marketing messages to the contact information that you provide as part of your Registration, such as messages informing you of improvements we make to the Program, new Rewards you may earn, Rewards you have earned that may be ready to expire, new menu items you may want to try, and events happening in Ausco or Auscoâ€™s Websites. You are automatically "opt-in" to receive these messages by finishing the Registration process.
IMPORTANT NOTE: you might receive text/SMS messages or receive autodialed and prerecorded informational and telemarketing calls. Ausco will not send you autodialed and prerecorded informational and telemarketing calls at this time. We reserve the right to do so in the future.
By providing us your mobile telephone number, you represent that you are the owner of the mobile telephone associated with that mobile telephone number and that you are responsible for controlling access to that mobile telephone. You agree to notify Ausco of any change to your mobile telephone number. You agree that Ausco may continue to send text/SMS messages, or autodialed and prerecorded calls to you at the new mobile telephone number unless you opt-out as described below. Depending on the terms of your service agreement with your mobile telecommunications service provider ("TSP"), voice, message, and data charges may apply to the text/SMS messages and autodialed and prerecorded calls that Ausco sends to your mobile telephone number.
As a condition of registering for Ausco, Inc. - Loverâ€™s Care Royalty Program, you are automatically opt-in to receiving marketing and informational e-mail and postal mail messages to the e-mail address and postal address associated with your Account.
If at any time you no longer wish to receive such informational and marketing e-mail and postal mail messages you may click on the "unsubscribe" link contained in the informational and marketing e-mail messages that you have received from us or you can cancel your Account as described below in the How and When Membership May End section of the Rules. Please note that if you unsubscribe from such informational and marketing e-mail messages or you cancel your Account, Ausco will de-activate your Account and you will forfeit all Rewards that you may have earned.
You will need your e-mail address and AUSCO, INC. - LOVERâ€™S CARE ROYALTY Program password to access your Account. You are responsible for keeping the information you use to access your Account (i.e., the password for your account) private and secure. If someone besides you learns your Account password to access your Account, then you will be responsible for any actions that person takes as to your Account.
THE BENEFITS OF BEING ROYALTY
Being Royalty (a member of the Program) makes you eligible to receive Rewards just for being Royalty. Royalty may also earn credits toward Rewards by purchasing qualifying items at participating Ausco or Auscoâ€™s Websites. To receive credit for purchasing qualifying items, log in your account at loverscare.com. When you place orders, Our Program system will apply the credits to which you are entitled to your Account. The credits you receive may depend on the specific items you purchase, the amount you spend (excluding sales tax and tips), where you live, how long you have been Royalty, and, for certain Rewards, other factors that we will announce when we announce that the Reward is available to Royalty. You can track the Rewards you have already earned and that you may earn by logging into your Account on the Website and entering your e-mail address and Account password.
A Reward may be one or more of the following forms:
â€˘ A free item that we give you exchanges for a certain amount of points that you have earned.
â€˘ A coupon for discount on your next order.
â€˘ A discount rate based on your Vip level. The Vip levels are based on accumulated point that you have earned.
â€˘ Other things that entitle you to discounts, credits, or specific items
Any points that earned for returning merchadise will be deducted from your total royalty points.
Rewards and points towards Rewards will be automatically tracked and allocated to each Royalty's Account by Ausco in accordance with our official records. Rewards have no cash value and are not exchangeable for cash. Rewards have no value outside of this Program. Rewards cannot be assigned, exchanged, sold, traded, bartered, purchased, given by gift or otherwise transferred. Any Rewards so acquired are void. The accumulation of Rewards does not entitle the Member to any vested rights, and Ausco does not guarantee in any way the continued availability of any Reward. In the case that we have to terminate the Programs, we will announce on our website for 30 days in advance. After that termination date, any remain un-redeemed points or any un-used coupons will be forfeited and will have no cash value.
All Rewards are subject to verification at any time for any reason. Ausco reserves the right, in our sole and absolute discretion, to invalidate any Rewards we deem to have been awarded in error, or as the result of any fraudulent or dishonest activity, or any activity not in keeping with the letter and/or spirit of these Rules, as interpreted by us in our sole and absolute discretion. Any Rewards that cannot be verified to the satisfaction of Ausco are subject to disqualification.
The Ausco Parties will not be liable for the failure of any Rewards to be captured or recorded for any reason, including, but not limited to, (i) any failure of the Website; (ii) any technical malfunction or other problems relating to the telephone network or lines, computer on-line systems, servers, access providers, computer equipment or software; and/or (iii) any combination of the above.
If your Account is closed (regardless of the reason for Account closure), Ausco will de-activate your Program Card and you will forfeit all Rewards that you may have earned. Upon the death or personal bankruptcy of Royalty, the Royalty's Account will be closed and any Rewards in the Account will be forfeited. Rewards are not divisible in the case of divorce.
A full explanation of the benefits and rules is available at loverscare.com/royalty. We reserves the right to update the content of the page loverscare.com/royalty any time to match with our introductional and promotional time.
AUSCO, INC. - LOVERâ€™S CARE ROYALTY REWARDS
To receive credit for your qualifying purchase and to redeem a Reward you have earned, log in to your account at Loverscare.com and and check out. Your Account will be automatically adjusted after to place the order and in Your account, you will be able to review your Royalty card history including these new earning points and Rewards points or coupons that you redeemed.
You may redeem only one earned Reward per visit to a Ausco website. For any check out, vip discount will not be combined the same time when you use a coupon. The Rewards you do not redeem will remain in your Account until you use them or until they expire, whichever occurs first. All Rewards are subject to availability at the time of redemption request. We may make certain Rewards available only while quantities and supplies last.
All costs, fees and expenses incurred by a Royalty in redeeming a Reward and using the Reward are the full and sole responsibility of the Royalty. Each Royalty is fully and solely responsible for any and all income and local, state, provincial and deferral taxes on the Reward they receive.
CHANGES TO THE ROYALTY PROGRAM OR REWARDS
To the extent permitted by applicable law, we have the right at any time, with or without giving you prior notice and without incurring any liability or obligation, to do any one or more of the following:
â€˘ end the Program and/or any specific Reward;
â€˘ change any Reward or other Program benefit we offer;
â€˘ change the requirements for earning a particular Reward;
â€˘ change the time you have in which to earn and/or redeem a particular Reward; and
â€˘ change any other feature of the Program.
If we decide to end the Program or a specific Reward, we will attempt, but are not obligated, to provide you 30-days' prior notice either by e-mailing you at the e-mail address associated with your Account or by posting a notice on the Website. However, our failure to notify you that we are ending the Program or that we are ending a specific Reward will not give you any right to require us to continue the Program or the specific Reward after the date we end the Program or the specific Reward. Neither will our failure to notify you obligate us to compensate you for any Rewards or credits that you do not use before we end the Program or the specific Reward. If we end the Program, Rewards and credits you have earned but not used will expire on the end date, and you may not redeem any Rewards or use any credits after the end date.
To the extent permitted by applicable law, when you register for the Program, you waive your rights under any law that may require us to obtain judicial permission to change these Rules or to end the Program.
HOW AND WHEN MEMBERSHIP MAY END
You may cancel your Program Account at any time by:
â€˘ Sending an e-mail to firstname.lastname@example.org
â€˘ Sending a facsimile to 714-685-0195
â€˘ Sending a letter to "AUSCO, INC. - LOVERâ€™S CARE ROYALTY Program", Ausco, Inc., 1818 N. Case Street, Orange, CA 92865, U.S.A.
As soon as you cancel your Account, Ausco will de-activate your Account and you will forfeit all Rewards that you may have earned.
We may cancel your Account if we determine that you are or become ineligible for the Program or that you have violated these Rules. We may cancel some or all of your earned Rewards and credits if we determine that you received the Rewards or credits due to an error, through fraud or deception, or in any manner not consistent with these Rules.
LIMITATION OF LIABILITY
In this Limitation of Liability section of the Rules, Ausco, Inc. and its parent company, subsidiaries, affiliates and its and their respective directors, officers, shareholders, employees, agents and franchisees and the respective parent companies, subsidiaries, directors, officers, employees, and agents of such franchisees are referred to as the "Ausco Parties." By registering for and participating in the Program, you agree that, to the fullest extent permitted by law, none of the Ausco Parties shall be liable to you for: (1) any claim, loss, injury, damage, delay, accident, cost or expense, including legal fees, arising out of or related to the Program, Rewards, these Rules or the Website; (2) any incidental, indirect, special, punitive, exemplary or consequential damages, arising out of or related to the Program, Rewards, these Rules or the Website, (3) any failure, delay or decision by the Ausco Parties in administering the Program; (4) any use of your Program Card by a party that you did not authorize to use your Program Card; (5) any representation, claim, offer or statement we make about the Program; and (6) your use and acceptance of any Rewards you receive through the Program. You further agree that in no event will the Ausco Parties be liable to you for any amount of money in the aggregate on account of all wrongful acts or omissions by the Ausco Parties arising out of or relating to the Program, Rewards, these Rules or the Website.
The earned points that are not redeemed and also the redeemed coupons have no cash value. In the case if this Royalty program is terminated. The earned points that are not redeemed and unused coupons will be forfeited. However, we will notice only on our website 30 days in advance if we terminate this Royalty program. (See: CHANGES TO THE ROYALTY PROGRAM OR REWARDS)
Ausco does not represent or warrant the accuracy or completeness of the information posted on the Website regarding the Program or otherwise, or that the Website will be available to you 100% of the time.
WHICH LAW CONTROLS
The law of the state of California, without regard to its conflict of laws rules, will govern your registration and participation in the Program and our performance of our obligations under the Program. You and we agree to bring any action against the other party that arises out of the Program only in the state and federal courts of appropriate jurisdiction located in the state of California.
If applicable law prohibits us from offering the Program to you, then you may not register for the Program. If applicable law prohibits us from offering you a feature of the Program, then we may either not offer you that feature of the Program or cancel your Account.
CHANGES TO THE RULES
We may change these Rules from time to time as we deem appropriate, with or without providing you prior notice of the change and without incurring any liability or obligation. If we change the Rules, then the revised Rules will be substituted for these Rules on the date the revised Rules go into effect. If the revised Rules require you to accumulate more credits to earn a Reward than the prior Rules, or the revised Rules provide that a Reward will expire sooner than the Reward would have expired under the prior Rules, then the revised Rules govern. We will post the changes to these Rules and will indicate at the bottom of this page the date these Rules were last revised. A Royalty's continued access to and/or use of the Program after any such changes constitutes his/her acceptance of, and agreement to be legally bound by, these Rules as revised. It is each Royalty's sole responsibility to regularly check the Website to determine if there have been any changes to these Rules and to review such changes. We suggest that each Royalty print a copy of these Rules for his/her records.
These Rules and other documents incorporated by reference into these Rules, constitute the entire agreement between the parties and set out all the covenants, promises, warranties, representations, conditions and agreements between the parties in connection with the subject matter of these Rules and supersede all prior agreements, understandings, negotiations and discussions, whether oral or written, pre-contractual or otherwise. There are no covenants, promises, warranties, representations, conditions or other agreements, whether oral or written, pre-contractual or otherwise, express, implied or collateral, whether statutory or otherwise, between the parties in connection with the subject matter of these Rules except as specifically set forth in these Terms and any agreements or documents incorporated by reference into these Terms.
Ausco owns the copyright in the graphic images, buttons and text displayed on this Website. You may not copy, distribute, reproduce or transmit those graphic images, buttons and text without Ausco's prior permission.
Last revised Oct 11, 2017.